• Enrollment & Registration
    Frequently Asked Questions




    Q:  My student will be new to MISD.  When should I complete the enrollment information?
    A:  Please complete the online enrollment process prior to the first day of school so that your student can begin classes on the first day. 


    Q: I've never set up a Parent Portal account.  What should I do?
    A:  Once you click on the Parent Portal icon, click under "Create an Account" to create an account.  Follow the steps to create your user name and password, and create/answer your security questions. Ask your student's campus secretary or email parentportal@maypearlisd.org for your student's access code. This is the only way to complete your students enrollment or registration. Parent Portal is also a great tool for tracking your student's grades, attendance, and Parent Portal allows you to update your contact information throughout the school year. 


    Q: When I log in to my Parent Portal account I don't have access to registration. What do I do?
    A: Contact Becca Dycus at 972-435-1081 or parentportal@maypearlisd.org to verify that the email address you are using for Parent Portal is the same email that we have listed for you in our database. 


    Q: What if I don't want to upload my proof of residence, birth certificate, etc?
    A:  For fastest service, we recommended that you upload your documents into parent portal.  We will also accept paper documents at schedule pick up/Meet the Teacher in August. 


    Q:  How do I complete the band or athletics registration.  Do I need to do that, too?
    A:  If your student in grades 7-12 plans to participate in athletics or band during the school year, you must complete the registration found on the website. This is required for new and returning students. There are forms that are required by the UIL, and not completing this information prior to the first practice may result in your student missing practice time until that information is complete.  


    Q: What if I need help?
    A: Contact Becca Dycus at 972-435-1081 or parentportal@maypearlisd.org for help and questions.